December 15, 2015 Jessica LeMay, Parwana Salih and I (Jillian Parsons) descended on the kind souls at the Worcester Senior Center. Our goal was to ascertain if there is a need for outreach within the senior community beyond those provided by the Center. This visit turned out to be much more successful than our last visit. The folks involved were well aware of our arrival. During the hour we were there, we answered 32 questions, issued 6 library cards, checked out 3 items and received 2 returns.
The number one question on everybody's lips was, how and when can I return these items. These questions garnered several potential solutions:
- We could waive late fees for books checked out at our visit.
- We could extend the loan period.
- We could have a regular stop at the Senior Center.
Apart from questions of logistics, patrons were concerned about connecting to the WPL. A patron brought up that she wasn't aware of happenings at the library. I realized that if you are not on a computer, and weren't able to come into the library regularly, you would have a hard time knowing about the services and programs we offer. I suggest we could add flyers to talking books deliveries and take
flyers to the Senior Center when we visit.
We now have two visits under our belts and are poised to start something really great! Jess and I will be out and about looking for a future venue. Until next time!
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